Click to call dark
Vehicle technology header

Page Summary:

What media systems are available in the vehicles at Hank Graff Buick GMC Cadillac?

  • Cadillacs offer the Cadillac User Experience System, while Buicks and GMCs come with IntelliLink Infotainment systems.

What can these entertainment systems do for me?

  • Make/answer phone calls
  • Access your favorite music
  • Provide you with turn-by-turn directions
  • So much more!
Submit

Frequently Asked Questions

Have a Question? We May Already Have the Answer!

Homepage Customization

Can I have more than one homepage?
Yes. Chevrolet IntelliLink gives you the ability to have multiple homepages. This allows you to put everything you need at your fingertips, while features you don’t access as often will be on other pages.
Can I customize my Chevrolet IntelliLink homepage?
Of course! Chevrolet IntelliLink lets you organize the icons, so you can easily access the features you use the most. However, only your first homepage is customizable.
Can I change the number of icons on my Chevrolet IntelliLink homepage?
Yes, you can have up to eight (8) icons. If you only want four shown, the other features will be removed from the page. However, no features will be deleted. They will just be accessible on your next homepage, which can be accessed by pushing “Next” on the screen.

USB Connectivity

Why is my USB not being recognized by the system?
Occasionally, software on the drive may conflict with the system. If this happens, we recommend formatting your USB before using it, or using a different USB.
What file formats of songs and playlists are supported by Chevrolet IntelliLink?
A large variety of song file formats are compatible, such as MP3, WMA and AAC. The following playlist files are supported: M3U standard and extended, iTunes, PLS, WAX, ASX and RMP.
Why isn’t the music on my USB being indexed by Chevrolet IntelliLink?
If you have files other than music and pictures on your USB, they could interfere with the system indexing your music. We would recommend clearing your USB of additional files if you plan to connect it with Chevrolet IntelliLink. If this is not the issue, it could be that there is special security or encryption software on your USB thumb drive. Also, the system may not support that format of device (e.g., Microsoft Zune)

Bluetooth Streaming Audio

How do I pair my Bluetooth phone with Chevrolet IntelliLink?
First make sure your phone’s Bluetooth feature is turned on. Once your Bluetooth is ‘on’, you’ll be able to use voice commands by pushing the voice recognition button on the steering wheel. After it says, “please say a command”, respond with “pair” or “connect” after the beep. Your phone will scan for devices and the vehicle will show up on the phone, which you’ll need to select to begin pairing. Confirm the choice to pair and look for you phone to be displayed on the screen.
Is my older Bluetooth phone compatible with the Chevrolet IntelliLink system?
Most phones work with IntelliLink; however, some older phones may not support every feature available on the IntelliLink system. If your phone falls into this category, you may not be able to access all features but you’ll still be able to make hands-free calls.

Pandora Internet Radio

Why won’t IntelliLink access Pandora through my connected iPhone?
We recommend that you make sure the iPhone has the latest Pandora app and that the phone is unlocked with no apps running in the background.
Why can’t I create a new Pandora station?
The Chevrolet IntelliLink system only allows you to pull in stations that you’ve already created through the web or your smartphone. You won’t be able to create a new Pandora station when your phone is paired with the IntelliLink system.

Stitcher Smart Radio

How long does it usually take to access my Stitcher stations?
Generally it takes about 30 seconds, but it all depends on the quality of your connection. Once the station acquisition is complete, you’ll be able to listen to your show.
Where did my album art and thumbs-up/thumbs-down buttons go?
If you are an OnStar subscriber and are using Turn-by-Turn directions, these features will overlay any screen display options on the right-hand side. This means that you may not be able to see the icons and/or album art if you are in turn-by-turn mode.

SiriusXM Satellite Radio

Do I need a SiriusXM Satellite Radio subscription to use it with Chevy’s IntelliLink?
Yes, you’ll need a subscription. Chevrolet IntelliLink is simply the tool you use to access SiriusXM channels. However, most new Chevy models come standard with 3 months of SiriusXM Satellite Radio. After this subscription expires, you’ll be given the option to purchase it or not.
Do I need connect my phone to access SiriusXM Radio?
No, there is no need to connect your phone to use SiriusXM Radio since the channels are satellite-based.

USB Media Devices

Why isn’t the music on my USB being indexed by Chevrolet IntelliLink?
If you have files other than music and pictures on your USB, they could interfere with the system indexing your music. We would recommend clearing your USB of additional files if you plan to connect it with Chevrolet IntelliLink. If this is not the issue, it could be that there is special security or encryption software on your USB thumb drive. Also, the system may not support that format of device (e.g., Microsoft Zune)
Will Chevrolet IntelliLink save and store all of the songs to its hard drive?
No, Chevrolet IntelliLink only lets you access music through your connected/paired device. The system has built-in memory, but not a hard drive. An integrated memory is used to store the list of the songs on your paired device – this gives the system the power to remember the list every time you connect that device.

Gracenote Technology

What is Gracenote?
Gracenote is a technology that helps identify your music. When your device connects to your Chevy IntelliLink Technology, Gracenote will index your songs, fill in missing information, and display any album art. It also assigns tags and nicknames to your songs, giving you the ability to quickly access any song you want using a simple voice command.
When Gracenote fills in missing information, does that information go back on my device?
No, Gracenote is technology embedded in the Chevrolet IntelliLink system only. This means that it will not fix any missing information on your device.

Enhanced Voice Control

Why does Chevrolet IntelliLink not recognize the number I want to dial?
Our speech patterns have the tendency to string numbers together, which means it can be difficult for the IntelliLink technology to recognize what number is trying to be accessed. The voice control accuracy will be greatly improved if you talk slowly and enunciate each number clearly.
Why does the Chevrolet IntelliLink not understand my command?
Although Chevy IntelliLink uses high-accuracy enhanced voice control technology, there are still a few factors that could interfere with how well your IntelliLink system understands your command. This could be anything from highway speeds to open windows to high fan speeds. To eliminate these interferences, close all windows and lower the fan speed to a minimum when giving voice commands. If it still doesn’t work, it may be that you’re speaking too soon after the beep.
Will the system recognize any word I say?
The Chevrolet IntelliLink system has highly accurate voice-recognition software that has the ability to recognize a variety of simple commands, as well as most names. However, there may still be nicknames and/or slang terms that the system may not recognize.

Sirius XM Travel Link

Is the SiriusXM Travel Link included in the SiriusXM Satellite Radio subscription?
Yes, the SiriusXM Travel Link is included as part of the 90-day SiriusXM Satellite Radio trial period that comes standard on every new Chevy vehicle. After the trial period is complete, SiriusXM Travel Link will need to be purchased along with the SiriusXM Satellite Radio subscription.

Cadillac, Buick, and GMC Technology | Hank Graff Buick GMC Cadillac in Mt. Pleasant, MI

At Hank Graff Buick GMC Cadillac, we are committed to providing our customers with all of the latest technology. It is this commitment that pushes us to provide customers with the best vehicle brands – like Buick, GMC and Cadillac.

We are proud to carry these GM brands simply because they are known for the technological advancements. The technology that is available in these vehicles help to make your drive comfortable, connected, and safe. There are three systems that can be found in the three brands we offer: the CUE (Cadillac User Experience) system, Buick IntelliLink Infotainment system, and the GMC IntelliLink Infotainment system.

To see how these entertainment radio systems make your drive more enjoyable, continue to scroll the page! Should you have any questions or concerns, please don’t hesitate tor each out to us at (989) 773-3917.

Vehicle technology

Buick IntelliLink Infotainment, GMC IntelliLink Infotainment, and Cadillac User Experience

You’ll enjoy the easy-to-use technology available in our three brands. Especially since these entertainment systems do everything from provide users with entertainment to answer a phone call to provide turn-by-turn navigation – all of which is hands-free!

We are confident that you’ll never enjoy another vehicle once you’ve experienced the technology in a Cadillac, Buick, or GMC vehicle. So take advantage of GM’s advanced technologies and enjoy being in control of your vehicle in more ways than one.

If you are a current owner of a Cadillac, Buick, or GMC vehicle with the infotainment system, we encourage you to reach out to us with any questions or concerns you may have. Our technology experts can be reached (989) 773-3917.

Radio and Music | Buick, GMC, Cadillac Technology

The GMC and Buick IntelliLink Infotainment Systems are easy to use and entertaining. You’ll have access to a color touch screen that gives you the ability to control all your radio and music options. Everything from Pandora to Gracenote to SiriusXM, these radio systems offer complete hands-free entertainment control.

All you need to do to access your radio and music is use your voice. Using a simple voice command, you can play your favorite music without distracting you from the drive.

As for the CUE, this system gives users access to a responsive touch screen. You have the ability to navigate to radio and other entertainment features, including Pandora Radio, HD Radio, SiriusXM Radio, and more. No matter the feature you wish to use, this system offers complete control, hands-free.

Hands-Free Calling and Voice Commands | Buick, GMC, Cadillac Technology

Enhanced voice technology in the Buick and GMC IntelliLink systems not only lets you control the radio and music, it also lets you take incoming or make outgoing calls. This high-accuracy speech recognition understands simple commands, letting you connect to friends and family with the sound of your voice. All you need is a compatible Smartphone or Bluetooth-enabled mobile device and you’ll be able to seamlessly connect to these easy to use infotainment systems.

The same can be said for the Cadillac User Experience (CUE). To control this easy to use system, you have three options: the steering wheel, center stack, and voice command. In fact, CUE is the first interface to use Natural Voice Recognition for music, navigation and phone comments. This means you can speak as you would in everyday conversation.

No more awkward commands or specific phrases – your CUE is as responsive and interactive as you dreamed it would be!

Entertainment systems

Navigation and Directions | Buick, GMC, Cadillac Technology

Using your Buick or GMC navigation features, or your CUE system, you’ll be able to get quickly from point A to point B. At the touch of your finger or the sound of your voice, you’ll have complete control over navigation. You’ll be able to pinpoint your exact location, see real-time traffic, access directions, and even find Points of Interest.

No matter if you’re on a long journey, or simply driving around your neighborhood, you’ll never be lost again!

Navigation system

Mobile Plug-In and Connections | Buick, GMC, Cadillac Technology

Connecting your Smartphone to your vehicle’s system is unbelievably simple. Once the Bluetooth is activated on your phone, you’ll be able to sync with your vehicle’s system, turning your car or truck into an extension of your Smartphone.

Not only will you be able to access your phone book, you’ll be able to get directions, make phone calls, listen to your music, and more – all while your phone is safely tucked away in your purse or pocket!

We are the vehicle technology experts of Mt. Pleasant, Jordan, Alembic, Crawford, Leaton, Shepherd, Rosebush, Deerfield Center, Strickland, Delwin, Winn, Beal City, Oil City, Pleasant Valley, and more!

Mobile apps